FAQ

• view_headlineHow much is shipping?
  That depends on how many vinyls you buy! Generally the more you buy, the cheaper the shipping. Check out our shipping rates chart for exact rates.
• view_headlineI cant see the album information!
  Try clicking on a cover to discover more details about a vinyl.
• view_headlineWhere is my order?
  I try and post as quickly as possible after payment is recieved. Get in touch if you're vinyl hasnt arrived within 5 working days of posting.
• view_headlineCan i view my previous orders?
  Yes. Use the log-in button to view previous orders.
• view_headlineCan i pre-order an album?
  Yes, but get in touch with me first and i'll see what i can do.
• view_headlineIs my vinyl safe in transit?
  We try and use the best packaging and mailers around so your vinyl is safe in the post. While this is all we can do on our end, sometimes packages can get damaged. I recommend you get insurance for bigger orders (and its probably a good idea for all orders) but its ultimately up to you.
• view_headlineHow can i pay?
  At the moment i support credit/debit card payments processed through stripe or payments made through Paypal express checkout. You dont need a stripe account to buy anything.
• view_headlineHow secure is your site?
  The shopping cart is powered by a third party, Snipcart, and all communications with the cart is carried out over https, which is encrypted for better security. Payments are processed through Stripe or Paypal and no payment card information hits my server, everything goes through the Stripe or Paypal servers.
• view_headlineMy vinyl is damaged/not in advertised condition, i want a refund!
  No Problem, send it back to me and we can arrange a refund on reciept of the vinyl.